Privacy Policy

Encrate Private Limited operates the website www.energycompany.in (referred to as “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our Service, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

To enhance your experience and provide you with our Service, we may collect personally identifiable information ("Personal Data"), including but not limited to:

  • Name
  • Email address
  • Phone number
  • Postal address

Log Data

When you access our Service, we may collect information sent by your browser ("Log Data"). This Log Data may include:

  • Your device’s Internet Protocol (“IP”) address
  • Browser type and version
  • Pages visited on our website
  • Date, time, and duration of visits

Cookies

Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device, and they help us:

  • Remember your preferences
  • Understand how users interact with our Service
  • Improve the functionality of our Service

You may opt to refuse cookies through your browser settings. However, disabling cookies may impact certain features of the website

Third-Party Cookies

We may use third-party cookies for analytics and to improve the quality of our services. These cookies do not store personal information and are intended for technical and statistical purposes. You can clear or delete these cookies through your browser settings.

How We Use Your Information

We may use the information we collect for the following purposes

  1. To Provide and Maintain Our Service:

    • Lower price due to reduced charging time.

    • Reduced inventory needs lead to lower initial costs

  2. To Communicate with You:

    • Increased earnings due to decreased vehicle downtime.

    •  Advanced batteries support quick charging.

  3. For Marketing and Promotions:

    • Batteries provide in-depth data for better optimization.

    •  Real-time insights from a cloud-based system improve battery usage efficiency.

  4. For Legal and Contractual Obligations:

    • Batteries provide in-depth data for better optimization.

    •  Real-time insights from a cloud-based system improve battery usage efficiency.

  5. For Business Operations:

    • Batteries provide in-depth data for better optimization.

    •  Real-time insights from a cloud-based system improve battery usage efficiency.

  6. To Improve Security:

    • Batteries provide in-depth data for better optimization.

    •  Real-time insights from a cloud-based system improve battery usage efficiency.

  7. Other Purposes

    • Batteries provide in-depth data for better optimization.

    •  Real-time insights from a cloud-based system improve battery usage efficiency.

Retention of Data

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law. Usage Data is retained for shorter periods, except when it is necessary to strengthen security or improve functionality, or if we are legally required to retain it for longer.

Disclosure of Your Information

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law. Usage Data is retained for shorter periods, except when it is necessary to strengthen security or improve functionality, or if we are legally required to retain it for longer.

Business Transactions

In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred to the new entity. We will notify you before such a transfer occurs.

Security of Your Information

We implement commercially reasonable measures to secure your Personal Data. These include encryption, firewalls, and access controls. However, no online platform is entirely secure, and we cannot guarantee the absolute security of your information.

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children. If we discover that a child under 13 has provided us with Personal Data, we will delete it. Parents or guardians may contact us to ensure necessary actions are taken.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

Legal Obligations

We may disclose your Personal Data to:

  • Comply with legal obligations or governmental requests.

  • Protect and defend the rights or property of Encrate Private Limited

Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to your Personal Data

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your Personal Data.

  • Restriction: Request restrictions on the processing of your data.

  • Objection: Object to the use of your Personal Data for specific purposes.

  • Portability: Request transfer of your data to another entity.

To exercise these rights, contact us at pratik.somani@energycompany.in. We may require identity verification before processing requests.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly for any changes. Continued use of our Service after updates constitutes your acceptance of the revised Privacy Policy.

Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, India.

Grievance Redressal

If you have any concerns or complaints about this Privacy Policy, please contact our Grievance Officer:

  • Name : Pratik Somani
  • Email address : pratik.somani@energycompany.in
  • Phone number : +91 7760427065

For additional inquiries, contact us at contact@energycompany.in.